Victoria Wealth Management Pty Ltd

Introduction

This Privacy Policy is divided into two sections. The first section is intended for clients of Victoria Wealth Management Pty Ltd (hereinafter referred to as “Victoria Wealth Management”), while the second section, in addition to referring to content from the first section, also contains additional information for advisers and prospective advisers of Victoria Wealth Management.

Information Access

Victoria Wealth Management advises its advisers to exercise caution when accessing client information on public networks (such as public Wi-Fi) or in public spaces to prevent unauthorized viewing (“shoulder surfing”). We recommend using our secure WealthEye portal when sending highly sensitive client information. If using email or a removable media device (such as a USB or external hard drive), encryption is strongly encouraged. For more details, please refer to our Cyber Security Policy.

Section 1: Clients of Victoria Wealth Management

Our Commitment to You

At Victoria Wealth Management Pty Ltd, we value your privacy. Australian privacy laws regulate how we collect, store, use, and disclose your personal information. This Privacy Policy explains:

• The types of information we collect and how it may be used
• Your privacy rights, as well as our rights and obligations
• Our policies regarding the collection, storage, use, and disclosure of your personal information

Other Privacy Statements

By seeking financial advice from an authorised representative of Victoria Wealth Management, you consent to the collection, storage, use, and disclosure of your personal information (provided either by you or by a third party) in accordance with this Privacy Policy and any agreements you sign.

What Information Do We Collect?

The types of information we collect depend on the product or service you request. In general, we may collect and store the following information:

• Identifying details such as your name, address, and other personal identification information
• If you apply for insurance, details about the policy, beneficiaries, claims history, health information, income, professional background, training, and experience
• If you apply for a superannuation or investment product, information about your employment, beneficiaries, bank accounts for transactions, and, in some cases, health-related details
• Transactional information related to products or services you acquire, including contributions and distributions for investment products

How Do We Collect Your Information?

Victoria Wealth Management and its authorised representatives generally collect personal information directly from you. However, in certain cases, we may obtain your information from third parties, such as:

• Your accountant
• A financial product provider
• Your employer (for superannuation purposes)

How Do We Use Your Personal Information?

We use your personal information for the following purposes:

• Providing financial advice
• Ensuring compliance with legal obligations
• Processing client complaints
• Managing internal business operations

How We Protect Your Information

We take all reasonable steps to protect your personal data from misuse, loss, unauthorized access, modification, or disclosure. Our security measures include:

• Secure office premises
• Encrypted databases with multi-factor authentication (MFA) and password protection
• Confidentiality agreements for all staff
• Secure destruction or de-identification of personal data once it is no longer needed

Your Rights

You have the right to:

• Access your personal information
• Correct your personal information
• Opt-out of marketing communications

Complaints

If you believe that Victoria Wealth Management has breached this Privacy Policy or Australian privacy laws, please contact us. We will investigate and respond to your complaint promptly.

Contact Details

Victoria Wealth Management Pty Ltd
ABN 43 149 142 834.

Address: 16 Mcleans Rd, Ste 4B, Bundoora, Victoria, 3083

Phone: (03) 9466 8155

Email: [email protected]